Our Fleet and Warehousing teams are the backbone of our business and are supported with a strong team of support functions. Careers can be developed into any area of the business and we encourage cross functional team movements with all that wish to develop. We have jobs and careers across the following:
Monday - Friday 08.00 - 16.00
Wisbech
Salary To be confirmed at interview, depending on experience
Main Purpose of the Role
To ensure and maintain good customer relations with the sub-contractors used on a regular basis, keeping costs to a minimum and ensuring the best level of customer service is maintained. Building strong rapport with each sub-contractor through verbal communication of plans and availability of loads. To assist with all other transport departments as and when required.
Must Haves
Minimum of 1 years’ experience as in a fast-paced transport or logistics environment
Numerate – ability to work with numerical data is required
Highly competent with PC literate – Sound working knowledge of Microsoft Suite and Transport IT/ web based systems
Excellent customer service and administration skills
Highly organised, self-sufficient and able to work on own initiative and to tight deadlines
Be flexible in your approach to work and hours, adaptable to change and a strong team player
Good UK graphical knowledge
Reliable in approach to work and adaptable to fit into different teams and environments
Professional in appearance and manner
Must have own transport, full UK driving licence and ability to travel to work
Accountable KPI’s
Customer service – To ensure all subcontracted orders are processed to be delivered on time, in full and meet delivery needs
Ensure all requests for customer orders are processed in a timely fashion and updated in the systems with all relevant details
Maintenance of a strong sub-contractor list throughout the year, with a minimum percentage of KLL loads covered
Key Accountabilities
Customer Service
Effective and efficient planning of the sub-contractor activity throughout the year by:
Cost control
Minimise cost through effective and robust processes and practices to ensure the customer demands are met and communicated correctly.
Reduce subcontracting costs by searching for the most up to date costings from the relevant area of the UK and reduce costs by maintaining excellent levels of communication with subcontractors.
Production of subcontracting stats – profit excluding fuel surcharge
Communication
Monitor the previous day’s collections and deliveries to provide information and communicate to relevant internal/external customers. Liaise with internal/external stakeholders to advise them of issues or delays along with planned corrective action, to maintain a two-way communication flow and minimise customer issues. All the above should be in a timely manner to better manage and prevent escalation of issues.
Teamwork
Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics Ltd teams
Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns to the customer services manager
4 on/4 off 06.00 - 18.00
Wisbech, Cambridgeshire
About us:
Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that’s not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.
The Role:
You will provide leadership and support for a team of direct reports in the warehouse on a day-to-day basis and establish yourself as a key player in the wider Operational Management team. You will be expected to plan, delegate, and monitor the workload across all warehouse functions within your area in order to meet the required operational service level across a range of customers in a safe and efficient manner.
You can demonstrate strong leadership skills to drive forward positive changes in the company culture, team performance and operational processes, to be an advocate of the Knowles Health & Safety culture and ensure compliance of processes at all times. Some of what is required is shown below, however this list not exhaustive.
Requirements:
Must have:
Key accountabilities:
What We Offer / Benefits:
Monday - Friday 16.00 - 24.00
March, Cambridgeshire
Working with the planning team to ensure effective running of the day to day Knowles Logistics Pallet Network fleet. Planning and manage effective movement of freight around the local area, including providing strong planning of the operational logistics arm of the business. Effective communication with the team to meet the demands of the network and providing the best customer service possible to internal and external stakeholders. Able to communicate efficiently with the drivers and monitor / problem solve any issues that may occur.
Minimum of 2 years’ experience in a fast paced transport or logistics environment. Operator licencing awareness along with up to date knowledge of compliance such as gross weights, construction an use regulations, Working Time Directive and EU Drivers hours. PC literate – Sound working knowledge of Microsoft Word, Excel & PowerPoint, Traffic management and warehouse management systems along with any other IT/ web based systems. Strong verbal and written communication skills along with excellent customer service skills. Highly organised, self-sufficient and as well as working as part of a team, have the ability to work on own initiative and to tight deadlines. Be flexible in your approach to work and hours, adaptable to change and a strong team player. Local (PE) area knowledge, this will grow as you develop into the role. Reliable and adaptable to fit into different teams and environments with a flexible approach to work and hours. Strong people management, leadership and interaction skills. Proactive with the ability to make quick decisions and to communicate changes swiftly to those affected by the changes made. A highly organised self-starter, responsible for own actions and decisions.
4 on/4 off 06.00 - 18.00
Wimblington
Due to continued expansion, we are looking to recruit additional transport planners to ensure the effective running of the Knowles Logistics fleet. Planning and managing effective movement of freight around the country, including providing strong planning of the operational logistics arm of the business. Effective communication with the customer service team to meet the demands of the customer and providing the best customer service possible to internal and external stakeholders.
Fleet / Driver management
Ensure the effective running of the Knowles fleet through:
Systems
Cost control
Customer Service
Teamwork
Sunday 18.00 - 02.00 & Mon - Thurs 18.00 - 04.00
March, Cambridgeshire
About us:
Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that’s not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities.
The Role:
You will provide leadership and support for a team of direct reports in the warehouse on a day-to-day basis and establish yourself as a key player in the wider Operational Management team. You will be expected to plan, delegate, and monitor the workload across all warehouse functions within your area in order to meet the required operational service level across a range of customers in a safe and efficient manner.
You can demonstrate strong leadership skills to drive forward positive changes in the company culture, team performance and operational processes, to be an advocate of the Knowles Health & Safety culture and ensure compliance of processes at all times. Some of what is required is shown below, however this list not exhaustive.
Requirements:
Must have:
Key accountabilities:
What We Offer / Benefits:
4 On 4 Off 18.00 - 06.00
Wisbech, Cambridgeshire
About us:
Knowles Logistics are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that’s not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities.
The Role:
Supporting the Shift Supervisor and Warehouse Manager with effective management and supervision of the shifts operations, including distribution of workload for all Warehouse Operatives including agency labour that is allocated to the operation.
Requirements:
Key Accountabilities are:
What We Offer / Benefits:
Candidates with the relevant experience or job titles of; Senior Warehouse Operative, Warehouse Supervisor, Goods Inwards Warehouse Manager, Warehouse Assistant Manager, Warehouse Coordinator may also be considered for this role.
4 on 4 off
Days or Nights
Monday - Friday
Weekends
Running out of various sites
HGV Class 1 & 2
Requirements:
Key Accountabilities:
Communication
Teamwork
06.00 - 18.00 and 18.00 - 06.00
4 on 4 off
Days: Monday to Friday
Monday - Friday 06.00 - 16.30
Sun - Thurs 8pm to 6am
March, Cambridgeshire
Wisbech, Cambridgeshire
Warehouse Operatives that have the ability to function well as part of a team. You must have very effective organisational and communication skills and a flexible approach to work. Minimum of 1 years’ experience of working within a Warehouse environment. Fork Lift Truck Certificate, Counterbalance, Pivot, Flexi/Bendi trucks is an advantage. The ability to multi‐task and work in a fast paced environment. Excellent verbal communication skills and the ability to communicate effectively with Customers and Co‐Workers. Ensuring a high standard of hygiene at all times, clean as you go work ethic (damages, spillages and general hygiene are maintained at all times)
Requirements:
Accountable KPI’s:
Key Accountabilities:
Customer Service
Ensure effective and efficient running of the warehouse function and customer satisfaction by:
Communication
Teamwork